Privacy Policy

1. Information We Collect

CLOUD 26 may collect information including your name, email address, phone number, selected service, business description, and any additional information voluntarily submitted through contact forms, service request forms, or direct communication channels connected to the website.

2. How We Use Information

Information provided through the website may be used to review service requests, contact clients, organize operational support services, process inquiries, improve communication quality, maintain internal records, and provide ongoing administrative assistance.

3. Payment Information

Payments are processed through external payment service providers. CLOUD 26 does not directly store complete card details, banking credentials, or sensitive payment authentication information on this website.

4. Data Sharing

CLOUD 26 does not sell personal information to third parties. Information may only be shared with trusted service providers or technical partners when necessary to operate the website, process payments, manage communication, or deliver requested services properly.

5. Data Security

Reasonable technical and organizational security measures are implemented to help protect personal information from unauthorized access, misuse, accidental loss, disclosure, or unauthorized modification wherever reasonably possible.

6. Data Retention

Personal information is retained only for the period reasonably necessary to provide services, maintain communication, comply with legal obligations, resolve disputes, and maintain operational or administrative business records.

7. Client Rights

Clients may request access to their personal information, correction of inaccurate information, or deletion of stored personal data by contacting CLOUD 26 using the contact details provided below, subject to applicable legal and operational requirements.

8. Contact

For privacy-related questions, contact us at support@cloud26.com.co.